Review the currency, payment option and final total before confirming an order.
01 / REVIEW YOUR ORDER
Review your order
Check the item SKU, selected quantities, billing information and delivery destination. Review all delivery charges and taxes shown in the order total before proceeding.
02 / CURRENCY
Currency
Use the currency stated for the order and by the payment provider. A dollar symbol alone may be ambiguous; ask for clarification if the currency is not clear. Your payment provider may apply its own conversion rate or fees.
03 / AVAILABLE METHODS
Available methods
Use only the payment methods offered through this website’s checkout for your order. Availability can depend on the destination, account and payment provider. Never send card details, account passwords or one-time codes through the enquiry form.
04 / IF A PAYMENT DOES NOT COMPLETE
If a payment does not complete
Check whether an order or payment confirmation was created before trying again. Keep the order reference and the non-sensitive error message when asking for help.
05 / INVOICES AND MULTI-ITEM ORDERS
Invoices and multi-item orders
If you need particular invoice details or want to clarify several items together, provide the company billing details and item references before payment. Do not assume an enquiry or quotation alone confirms an order.
Need a detail clarified?
Include the product SKU and your order reference, if you have one, so your question can be linked to the correct item.