Flexible endoscope repair parts | Model matching & bulk enquiries
Find practical answers about product references, compatibility checks, ordering and follow-up.
Start with the component family, then search for the complete equipment model. Read the individual listing and retain the EndoscopeMed SKU. Ask for clarification if dimensions, connections or assembly contents are not clear.
Use the full model name exactly as shown on the equipment, including suffix letters. If the part has a reference number, include it. Similar model names do not guarantee that the same part will fit.
The SKU identifies one catalog item. It is a useful reference for quotations, questions and repeat orders. It is separate from any original equipment part number.
Use clear, well lit photos of the whole part, both ends, fittings and any reference markings. Include measurements if available. Remove patient details and unrelated personal information from every photo.
Not by itself. The title may reference the equipment named for the listing. If original manufacture, part condition or supporting documentation is a requirement, confirm it for that exact item before ordering.
ID means inner diameter, OD means outer diameter and L means length. Read the units and the measurement description for the particular listing. Do not infer a missing dimension from a photo.
Assembly contents can vary by listing. Check whether the product includes attached mesh, wires, fittings or other components. Do not assume every item shown alongside a part is included.
Yes. Prepare a list with one line per SKU or part reference, the full equipment model and the quantity required. Include the destination country and postal code for delivery questions.
Send a parts enquiry with the model, component name, any reference number and available dimensions. A missing catalog result does not confirm availability; the request needs to be checked.
Review the available checkout options and the final total for your destination. The payment and shipping pages explain the details to check. Do not proceed if currency, delivery or the total is unclear.
Use My account to review orders associated with your account, or Track Order with your order reference and billing email. Include the order reference when asking for assistance.
Keep the packaging and identifying labels, compare the item with the order reference, and contact EndoscopeMed with clear photos and a description. Ask for return instructions before sending anything back.
Have a model number or a sample photo? Build a clear parts request with the device model, part reference, dimensions and quantity.